Privacy
Policy.

To provide safe guiding services and manage homestay bookings, we may collect:

• Identity Data: Full name, date of birth, and government-issued ID (required for trekking permits and homestay registration).
• Contact Information: Email address, phone number, and physical address.
• Health & Safety Data: Emergency contact details and relevant medical information or dietary restrictions (critical for high-altitude expeditions).
• Technical Data: IP address and browsing behavior collected via our Vercel-hosted site for performance optimization.

We process your information based on legal necessity and your explicit consent for:

• Expedition Logistics: Securing permits from government authorities and embassies.
• Service Delivery: Processing bookings, sending itineraries, and managing homestay check-ins.
• Communication: Responding to inquiries and, with your consent, sending updates about new expeditions or special offers.

Retention: We retain your personal data only as long as necessary for business, tax, or legal purposes.

Security Measures: We implement industry-standard physical and electronic safeguards, including encryption, to prevent unauthorized access to guest records.

Data Breach Protocol: In accordance with the DPDP Act, we have procedures to notify the Data Protection Board and affected individuals in the event of a significant breach.

We do not sell your personal information. We only share data with:

• Government Agencies: For mandatory trekking permits and police verification at homestays.
• Third-Party Providers: Trusted payment processors and IT service providers who assist in our operations.

Under Indian law, you have the following rights:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Correction: You may request that inaccurate or incomplete information be updated.
• Right to Erasure: You can request the deletion of your data when it is no longer needed for its original purpose.
• Withdrawal of Consent: You may withdraw your consent for data processing at any time.

For any privacy-related queries or to exercise your rights, please contact our designated Grievance Officer: